RTscan Technology Limited

RTscan Technology Limited (hereby: RTscan ) is a professional manufacturer/ vendor who focuses on AIDC (Automatic Identification and Data Capture) technology: 1D / 2D barcode readers (for pdf417 and QR codes...), OEM 2D imager/ 2D barcode scan engines, identification devices, etc. RTscan has its office in Shenzhen of China, and OEM factories in Dongguan, Suzhou, and Guangzhou.

Brand Story:

Before the company's establishment in 2014, some Chinese businesses, driven solely by profit, produced counterfeit, substandard, and even unsafe food products. This harmed consumers, negatively impacted society, and severely damaged the global reputation of the Chinese people.

Driven by a commitment to ethical practices, we resolved to build a reliable and trusted Chinese brand.

Our brand, "RTscan," embodies this commitment. The "R" stands for Reliable, and the "T" stands for Trusted. "Reliable and Trusted" is not just our slogan but also our core value.

Through high-quality products, reliable service & support, RTscan has established long-term partnerships with numerous companies, including systems integrators, kiosk manufacturers, data capture hardware manufacturers, access control companies, and ticketing system providers.

Why RTscan

Make effort“to be Reliable and Trusted”

RTscan, where R stands for Reliable and T for Trusted. We strive to produce high-quality, sustainable products, offer a worry-free warranty, provide professional, quick, and effective technical support through training, and maintain sincerity and integrity in all our client interactions.

Medium & high-level barcode scanners

We aim to provide medium and high-level performance and high-quality scanners. The company is ISO certified. Most scanners are CE/FCC/RoHS certified. Many medical industry clients who requested high-quality scanners chose us.

Customer-oriented Culture

Providing customers with satisfactory services, and high-quality products is always our top priority. All activities are based on "whether it is for the customer and whether it is valuable to the customer".

Professional

Based on rich experiences and industrial knowledge, we recommend the product that best meets your applications and provides efficient & effective integration technical support. These are considerable value beyond the product itself.

Sustainable Supply

Firstly, we strive to ensure the long-term development of the company. Secondly, our scanners can normally be maintained for five or even more than 8 years. This gives you more confidence to expand the market scales without worrying about the product's lifecycle.

After-sales Service & Warranty

For all scan engines, fixed-mount & embedded scanners, we provide up to 3 years of long-term warranty. This extended warranty period reflects our confidence in the quality and durability of our products and reinforces our commitment to reliability.

Professional & Efficient Technical Support

As most customers experience, sourcing an OEM and embedded barcode scan module is definitely not just a “sourcing” or pricing, but it’s a very “technical related” process. “ Considering the reading distance, reading speed, reading from paper or phone screen, bar code types, bar code density, environment illumination condition, how can I choose the scanner that best meets my requirements?”. Then, after getting a sample from the supplier, “when we tried to integrate the scanner with my machine, it made the integration work very complicated and time-consuming due to the supplier’s poor support. ”

If you did not choose the proper scanner, then your whole system would be less user-friendly and also poor in competition with similar products.
If you took a week or 10 days and got a sample but found it’s not so satisfying, then you would need to take another week or 10 days to find some others, then you lost some cost and time, and most importantly, probably lost a business opportunity!

If you bought a proper scanner, but when you need to configure the scanner and integrate the scanner with your device, you find it is very complicated and time-consuming due to the supplier’s poor support, then should you go ahead or find another supplier? It will be much trouble then.

That’s why we said “professional” and "technical support" is so important.

For many years, we took “professional and good technical support” as our core strategy aim, and after years of accumulation, RTscan’s team has been doing better and better in it.

Your benefits to work with RTscan:

1. Make sure to do the “right thing” from the very beginning: we will fully consider "your bar code types, barcode size, bar code density, required reading distance, environment illumination, required reading speed, overall user experience", then we recommend the most suitable product or solution that best meets your applications. Or we will try to increase your possibility of getting a suitable product. Or tell you, “We don’t have a suitable one,” to avoid wasting your time on sample purchases. Correctly doing this step values a lot: saving your time, saving your cost (if the scanner itself is not suitable, "cheap or not" means nothing ), and making your full device have a good user experience in terms of bar code reading, and even greatly help you succeed of the full project.

2. Sample test support: save your time in sample testing. We tried to make the sample more easygoing and let you do the test more easily.

3. Integration support: Provide suitable guidance (usually, a complete and clear user guide and integration guide, etc., will be very helpful) and quick and effective support to save your time for integration work. After years of accumulation, RTscan’s team has been supporting tons of technical issues, so somehow, we are richly experienced in all kinds of technical support. Most often, we would immediately know where the problem is and give you solutions or support quickly.