Case study
RTscan’s bar code scanner is used for the medical self-service terminal in the hospitals
—— A case from Europe
The hospitals will face great challenges if a large number of patients flow into the existing limited space. These challenges are usually reflected in the long queue time of registration, waiting for treatment, taking reports, and the lack of medical guidance. Therefore, it is urgent for hospitals to improve their image and efficiency by realizing medical informatization and self-service.
Even though the medical hardware and level have been improved, the number of staff is still insufficient and unreasonable. The hospitals have to need a lot of staff to guide patients in registration, picking up drugs, paying fees, and giving out reports. Hospitals have to hold this part of labor cost continuously. Meanwhile, conflicts between patients and staff will often exist in such a process.
The headache before investing self-service terminal in the hospitals
Long time for traditional queue
The traditional way usually requires patients to queue up at different counters for registration, picking up drugs, paying fees, and taking reports, which not only causes time-wasting but also causes the risk of cross-infection.
Additional workload for staff
When taking the reports, patients usually cause additional workload to the staff even though they are already worked overlord, which delays their time and makes them unable to focus on important and urgent tasks.
Hard to manage
Traditional ways of seeing a doctor can not better track and manage the treatment status, results. and also can not meet potential treatment requirements of patients. It’s not good for doctors to provide better treatment solutions for patients.
Long time for traditional queue
The traditional way usually requires patients to queue up at different counters for registration, picking up drugs, paying fees, and taking reports, which not only causes time-wasting but also causes the risk of cross-infection.
Additional workload for staff
When taking the reports, patients usually cause additional workload to the staff even though they are already worked overlord, which delays their time and makes them unable to focus on important and urgent tasks.
Hard to manage
Traditional ways of seeing a doctor can not better track and manage the treatment status, results. and also can not meet potential treatment requirements of patients. It’s not good for doctors to provide better treatment solutions for patients.
Labor cost increasing
Hospitals still need a large number of workers to guide patients to register, pick up drugs, pay fees and get reports. It can not only increase the operation cost but also reduce patients’ satisfaction due to the errors by manual guidance.
Patient privacy leak
It is easy to be lost as well as patient privacy is leaked if the reports are placed on the counters since the reports are often mistaken and confused. Patients usually cannot pick up their medicine or reports if hospitals are out of working hours.
Hard to manage
Traditional ways of seeing a doctor can not better track and manage the treatment status, results. and also can not meet potential treatment requirements of patients. It’s not good for doctors to provide better treatment solutions for patients.
Labor cost increasing
Hospitals still need a large number of workers to guide patients to register, pick up drugs, pay fees and get reports. It can not only increase the operation cost but also reduce patients’ satisfaction due to the errors by manual guidance.
Patient privacy leak
It is easy to be lost as well as patient privacy is leaked if the reports are placed on the counters since the reports are often mistaken and confused. Patients usually cannot pick up their medicine or reports if hospitals are out of working hours.
Hard to manage
Traditional ways of seeing a doctor can not better track and manage the treatment status, results. and also can not meet potential treatment requirements of patients. It’s not good for doctors to provide better treatment solutions for patients.
The medical self-service solution for hospitals: bar code scanner
One stop self-service
- A medical self-service terminal will be the best solution for solving these pain points to improve the efficiency and quality of seeking treatment as well as simplify this process for patients. This solution integrates bar code scanning technology, internet data transmission technology, and bar code scanner into a system, which is designed for one-stop self-service!
Comprehensive features
The medical self-service terminal has outstanding features with comprehensive functions, convenient operation, and a friendly interface. This solution enables the idea to be a reality for both patients and hospitals that enjoy convenient treatment and labor-saving.The following main medical processes can be completed through this self-service terminals.
01.Patient identification
02.Registration&check-in
03.Outpatient booking
04.Inquiry and payment
05.Record searching
06.Reports printing
The benefits after investing in the self-service terminal for hospitals
The medical self-service terminal allows patients to register, pay bills, and get report forms by themselves with a specific QR code, which reduces patients’ queue time and avoids the risk of cross-infection among patients to improve the hospitals environment to a certain extent.
Simplify the medical treatment process, improve satisfaction and work efficiency of front desk staff by 15-20%. Before seeing a doctor, the patient reserves a voucher and takes it to the corresponding doctor. Then go to the self-service terminal to identify the QR code to pay the bill or get the report. This reduces a lot of paperwork for doctors and saves a lot of time for consultation.
Patients only need to scan their own QR code to get their own reports accurately, conveniently, and quickly and avoid human error and privacy leakage. It also enables hospitals to accurately and quickly manage and track patients’ health information and potential needs.
Self-service terminals can help hospitals save labor costs. Since the self-service terminal can replace employees, there are no more human supervision needed any more. Patients can follow the instructions to proceed the medical treatment by themselves. Therefore, the hospital does not have to invest in additional office equipment such as computers and telephones for their staff.
How to use the self-service terminal via bar code for medical treatment
Step 1 Identification
The patient places the ID card in the identification area for automatic identification according to the screen prompts.
Step 2 Select and submit
The patients follow the steps to select a department and doctor. After confirming them, select the time period for seeing the doctor. then click Submit to complete the appointment.
Step 3 Take the proof
The patient places the ID card in the The self-service terminal will output a paper voucher with a specific QR code after the appointment making successfully.
Step 4 See a doctor
Go to see a corresponding doctor with the voucher. then the doctor will input the information and results into the hospital computer system.
Step 5 Self payment
After seeing a doctor, go to the self-service terminal to identify the QR code against the scanning area to complete the payment.
Step 6 Treatment and self print reports
Go to the corresponding department for treatment. 1 day later, use the voucher in the bar code scanning area to recognize, then select "Print", and the report will automatically output.
Step 2 Select and submit
The patients follow the steps to select a department and doctor. After confirming them, select the time period for seeing the doctor. then click Submit to complete the appointment.
Step 4 See a doctor
Go to see a corresponding doctor with the voucher. then the doctor will input the information and results into the hospitals computer system.
Step 6 Treatment and self print reports
Go to the corresponding department for treatment. 1 day later, use the voucher in the bar code scanning area to recognize, then select "Print", and the report will automatically output.
Step 1 Identification
The patient places the ID card in the identification area for automatic identification according to the screen prompts.
Step 3 Take the proof
The patient places the ID card in the The self-service terminal will output a paper voucher with a specific QR code after the appointment making successfully.
Step 5 Self payment
After seeing a doctor, go to the self-service terminal to identify the QR code against the scanning area to complete the payment.
How to use the self-service terminal via bar code for medical treatment
Embedded bar code scanner RT830C
This bar code scanner has special design that can be embed under glass, this ensure dust-proof and rain-proof for both outdoor and indoor applications. This scanner supports reading bar code automatically with high stability.
Fixed mount bar code scanner RT240
This bar code scanner can be applied to all kinds of ATMs, Lockers, Kiosks, Ticket gates, and other types of self-service terminals. Especially for applications of medical instruments or similar which require high safety, REACH certification, and high-level performance.
Self-service terminals are becoming popular and commonly used for different kinds of applications and places like hospitals, airports, scenic spots, shopping malls, restaurants, banks, governments, etc.
Our RTscan bar code scanners like RT830 series, RT240, and RT214 scan engine are ideal for integrating into different kinds of self-service terminals that request stable quality, automatic reading, and fast reading even in a dim illumination environment.
Bar code scanners used for other medical applications
Medicine tracking
Convenient for accurately store out drugs of the warehouse and avoid mistakes putting on and off the shelf. Quickly track and manage.
Healthcare PDA
Improve the accuracy, efficiency and patient safety of medical healthcare. Simply the processes of the entire healthcare supply chain.
Drugstore self payment
Automatic and contactless payment by bar code scanning. Customers do not need cash or credit card payment. Labor saving and fast.
Covid-19 testing PDA
Automatically scan the code and directly transmit the result to the cloud system. Convenient to track infected persons and patients.
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Related Products:
—RT830C is design for all kinds of kiosks embedded use, it is suitable for ATMs, ticket terminals, turnstiles, lockers, queuing equipment, self-service inquiry terminals, and medical devices.
—RTscan’s new generation fixed-mount 2d bar code scanner in 2022!
The RT240 combines several great designs and improvements: eye protection cover and LED; easy installation brackets; REACH certified (also CE FCC ROHS); embedded with state-of-the-art and high-performance scan engine inside, RT240 performs great to read most types of 1D, 2D, and QR codes from both paper and phone screen.
—RT870 is an embedded design 2d bar code reader for all kinds of kiosk, self-service and ticketing terminals, it is outstanding for its high speed motion tolerance (>2m/s) and capacity to decode almost all types of bar codes, including QR code, Aztec, MaxiCode, Data Matrix, PDF417, EAN code, etc.
